Privacy Policy

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PRIVACY POLICY

Premium eBusiness Solutions is committed to protecting the privacy and confidentiality of user data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

RETURN / REFUND POLICY

Premium eBusiness Solutions provides digital services and software solutions. Due to the nature of our services, refunds are subject to the terms outlined below.

  • General Policy

    *All payments for completed and delivered services are non-refundable

    *Refunds apply only under specific conditions outlined below

  • Eligibility for Refund

    A refund may be considered if:

    • The project has not been started after payment
    • The Company is unable to deliver the agreed service
    • A written agreement specifies refund terms

  • Non-Refundable Cases

    No refunds will be issued for:

    • Any advance/signing payment received
    • Change of mind after project initiation
    • Delays caused by client-side dependencies
    • Completed milestones or delivered work
    • Third-party costs (hosting, domains, licenses)

  • Partial Refunds

    If applicable, refunds will be calculated based on:

    • Work completed
    • Resources utilized
    • Agreed milestones

  • Cancellation Policy

    * Clients may request cancellation before project initiation

    * Once a project has started, cancellation charges may apply

  • Payment Disputes

    Clients agree to contact the Company first to resolve disputes before initiating chargebacks or legal actions.

SHIPPING / SERVICE POLICY

As a digital services provider, Premium eBusiness Solutions does not ship physical goods. Therefore, traditional shipping policies are generally not applicable.

Our services include website development, software solutions, digital marketing, hosting, and business automation tools. All deliverables are provided electronically or through cloud-based access unless explicitly stated otherwise in a project agreement.

Please note that timelines for service delivery depend on the scope, complexity, and requirements of each project. Clients will be provided with a detailed project plan, including milestones and delivery schedules, at the time of onboarding.

For any third-party integrations or services facilitated through our platform, the respective vendor’s terms, delivery timelines, and policies may apply. We recommend coordinating directly with the relevant service provider where applicable.

If you have any questions regarding delivery, timelines, or service execution, please contact our support team for clarification.