General Policy

*All payments for completed and delivered services are non-refundable

*Refunds apply only under specific conditions outlined below

Eligibility for Refund

A refund may be considered if:

The project has not been started after payment
The Company is unable to deliver the agreed service
A written agreement specifies refund terms

Non-Refundable Cases

No refunds will be issued for:

Any advance/signing payment received
Change of mind after project initiation
Delays caused by client-side dependencies
Completed milestones or delivered work
Third-party costs (hosting, domains, licenses)

Partial Refunds

If applicable, refunds will be calculated based on:

Work completed
Resources utilized
Agreed milestones

Cancellation Policy

* Clients may request cancellation before project initiation

* Once a project has started, cancellation charges may apply

Payment Disputes

Clients agree to contact the Company first to resolve disputes before initiating chargebacks or legal actions.