Premium eBusiness Solutions provides digital services and software solutions. Due to the nature of our services, refunds are subject to the terms outlined below.
- General Policy
*All payments for completed and delivered services are non-refundable
*Refunds apply only under specific conditions outlined below
- Eligibility for Refund
A refund may be considered if:
- The project has not been started after payment
- The Company is unable to deliver the agreed service
- A written agreement specifies refund terms
- Non-Refundable Cases
No refunds will be issued for:
- Any advance/signing payment received
- Change of mind after project initiation
- Delays caused by client-side dependencies
- Completed milestones or delivered work
- Third-party costs (hosting, domains, licenses)
- Partial Refunds
If applicable, refunds will be calculated based on:
- Work completed
- Resources utilized
- Agreed milestones
- Cancellation Policy
* Clients may request cancellation before project initiation
* Once a project has started, cancellation charges may apply
- Payment Disputes
Clients agree to contact the Company first to resolve disputes before initiating chargebacks or legal actions.
*NOTE: Refund terms may be superseded by specific contractual agreements executed with the client.